Any reservation made less than 24 hours before the service time does not guarantee that the service can be provided, even if the online payment has been completed.
{% for pack in packs %}Upon your arrival, our team will welcome you in the arrivals hall at the bottom of the escalator, holding a tablet displaying "FAST TRACK BOOKING." You will then be escorted to the Fast Track and subsequently to the baggage claim area.
The passenger must contact our agent at the cell phone number given in the confirmation email, at least 20 minutes before his arrival at the airport. Once arrived, he/she will have to check-in by himself/herself, then go to our departure counter located in front of the entrance number 3, next to the Banque Populaire counter. Once the passenger presents himself at our departure desk, he will be accompanied by our agent at the level of the Fast Track circuit for all airport formalities, up to the boarding gate.
{% elseif airport[0].getAbr() == "CMN" %}
Meet & Assist Arrival ,
The passenger should present himself at our welcome desk located in the arrival hall, just before the Fast Track Line.
Once the passenger arrives at our check-in counter, our agent will accompany him through the Fast Track circuit for all airport procedures until the baggage carousel.
The agent's role concludes at this stage.
Meet & Assist Departure
The passenger must contact our agent at the mobile phone number provided in the confirmation email, at least 20 minutes before their arrival at the airport.
Upon arrival, he will need to check in himself and then proceed to our departure counter located at Terminal 2, next to the post office.
Our agent will accompany them through the Fast Track lane for all airport procedures and then to the boarding gate.
For your arrival, an agent is dedicated to you and assists you in all your airport formalities by ensuring you a priority passage to the immigration services.
Reception of the passenger according to the position of the plane: If the aircraft is docked, your agent will be waiting for you at the exit of the bridge with a sign bearing your name If the plane is on the tarmac, your agent will be waiting for you at the terminal entrance (as soon as you get off the bus) with a sign bearing your name Priority passage through a dedicated circuit for immigration formalities, accompanying the passenger to the baggage claim area.
For your departure, and in order to provide you with the best assistance, please call our agent at least 20 minutes before your arrival at the airport on the mobile phone number that will be communicated to you on your booking confirmation email.
Your agent will welcome you at the entrance of the terminal after the first police control and will assist you in all your airport formalities (Check-in, customs, tax-free, VIP lounge...) by ensuring you a priority passage to the immigration services. If you wish, we can provide you with a vehicle with driver for your private transfer from the airport.
{% endif %} {% elseif pack.getTitle() == "Fast Track PREMIUM" %} {% if airport[0].getAbr() == "RAK" %}An agent is dedicated to you and assists you with all your airport procedures, ensuring priority access to airport services. Passenger reception according to the airplane's position : If the plane is docked, your agent will wait for you at the jet bridge exit with a sign bearing your name. If the plane is on the tarmac, your agent will wait for you at the terminal entrance (as soon as you disembark the bus) with a sign bearing your name. Priority passage through a dedicated lane for airport services. The service includes guidance and assistance with baggage retrieval. The passenger is accompanied until exiting the terminal.
An agent is dedicated to assisting you with all your airport procedures, ensuring priority passage through immigration services. For your departure and to provide you with better assistance, we kindly ask you to call our agent at least 20 minutes before your arrival at the airport on the mobile number provided in the confirmation email of your booking. Your agent will greet you at the terminal entrance after the initial baggage security check and assist you with all your airport procedures, ensuring priority access at passport control. The agent then accompanies you to our VIP lounge for relaxation. As boarding nears completion, the agent escorts you for boarding.
{% elseif airport[0].getAbr() == "CMN" %}
Meet & Assist Premium Arrival :
Upon your arrival, a dedicated agent will assist you with all airport formalities, ensuring a smooth passage.
The passenger will be welcomed based on the aircraft's position: if the plane is docked, the agent will await you at the end of the jet bridge with a sign bearing your name.
If the aircraft is on the tarmac, the agent will wait at the terminal entrance (as soon as you disembark from the bus) with a sign bearing your name.
You will have priority passage through a dedicated circuit for airport formalities, and the agent will accompany you to the baggage collection area, customs, and escort you to the terminal exit.
Fast Track Premium Departure :
A dedicated agent will assist you with all airport formalities, ensuring priority access to immigration services. For your departure and to provide better assistance, please call our agent at least 20 minutes before your arrival at the airport, using the mobile number provided in the confirmation email.
The agent will welcome you at the terminal entrance after the initial baggage security check and assist you with all airport formalities, ensuring priority access. The agent will then accompany you to our VIP lounge for relaxation. As boarding approaches, the agent will escort you to the boarding gate.
Need to work while waiting for your flight? Need to refresh or rest after a long trip? Choose a Fast Track with a lounge for a unique, stress-free travel experience. Our VIP lounge is a warm and inviting place, with a smoking area, a buffet of pastries, sweet and savory snacks, coffee, tea and other beverages, various newspapers, computers with internet access, and Wi-Fi.
For your arrival, an agent is dedicated to assist you in all your airport formalities by ensuring you a priority passage to the immigration services. Reception of the passenger according to the position of the plane ; If the plane is docked, your agent will wait for you at the exit of the bridge with a sign bearing your name. If the plane is on the tarmac, your agent will be waiting for you at the terminal entrance (as soon as you get off the bus) with a sign bearing your name. The agent will first invite you to relax in our VIP lounge. He will then accompany you through a dedicated immigration channel and take you to the baggage claim area.
For your departure, and in order to provide you with the best assistance, please call our agent at least 20 minutes before your arrival at the airport on the mobile phone number that will be communicated to you on your booking confirmation email.
Your agent will welcome you at the entrance of the terminal after the first police control and will assist you in all your airport formalities (Check-in, customs, duty free) by ensuring you a priority passage to the immigration services. The agent will then accompany you to our VIP lounge to relax. As the end of boarding approaches, the agent will accompany you to board your flight.
{% endif %} {% else %} {% if airport[0].getAbr() == "RAK" %}The passenger must contact our agent at the cell phone number given in the confirmation email, at least 20 minutes before his arrival at the airport. Once arrived, he/she will have to check-in by himself/herself, then go to our departure counter located in front of the entrance number 3, next to the Banque Populaire counter.
Once at the departure counter, he will be welcomed by our agent who will accompany him to the Fast Track circuit for all airport formalities, then to the VIP lounge. The passenger will have access to international press, drinks, computers connected to the internet, Wi-Fi access, private toilets and a private smoking area.
Upon departure, our agent will accompany the passenger to the boarding gate.
{% elseif airport[0].getAbr() == "CMN" %}
Meet & Assist Departure ,
The passenger must contact our agent at the mobile phone number provided in the confirmation email, at least 20 minutes before his arrival at the airport.
Upon arrival, he will need to check in himself and then proceed to our departure counter located at Terminal 2, next to the post office.
Our agent will accompany them through the Fast Track lane for all airport procedures, and then to the VIP lounge.
The passenger will have access to international press, beverages, computers with internet access, Wi-Fi, private restrooms, and a designated smoking area.
At the time of departure, our agent will escort the passenger to the boarding gate.
Need to work while waiting for your flight? Need to refresh or rest after a long trip? Choose a Fast Track with a lounge for a unique, stress-free travel experience. Our VIP lounge is a warm and inviting place, with a smoking area, a buffet of pastries, sweet and savory snacks, coffee, tea and other beverages, various newspapers, computers with internet access, and Wi-Fi.
For your departure, and in order to provide you with the best assistance, please call our agent at least 20 minutes before your arrival at the airport on the mobile phone number that will be communicated to you on your booking confirmation email.
{% endif %} {% endif %}